We ship all over the United States. If you live outside of the continental United States, please contact us prior to purchasing so we can accommodate your order.

It depends on where you are. Orders processed here will take 5-7 business days to arrive unless otherwise noted. Once an order is placed, you will receive a tracking number for your purchase.

We use all major carriers, and local courier partners. Your order will always be shipped either Fedex or UPS.

75% of orders ship the same or next business day. We do not guarantee same day shipping, but we try very hard! If you have a critical date, please contact us. 

In the event that an item is backordered, you will be notified and presented with the best options to proceed with the order.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@germsafe24.com.

Absolutely! Email info@germsafe24.com for a customer solution.