Returns
We pride ourselves in providing top notch customer service. If you have any questions or concerns, you can always give us a call M-F between the hours of 9am- 5pm or you can email us at info@germsafe24.com
What items are non-refundable?
The following items cannot be returned:
- Gift cards
- Discounted items (if applicable)
- Chemicals
- Equipment
- Special Order Items
- Covid-19 Supplies
- Used Products
- Open Products
- Oral Hygiene Products
The item I received is damaged!
If the purchased product is faulty, reach out to us within 7 days of the delivered date.
How do I ship back the items?
For instructions on how to ship the returned products, please email info@germsafe24.com.
My question is not addressed...
If you have any queries regarding return or refund, reach out to us by emailing info@germsafe24.com or calling us at (800) 581.5088